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Value Added Services

Value added services are complementary services offered to customers for an additional fee that simplify or facilitate their face-to-face service experience.
Value added services include courier return of documents, photocopying, translation and document filling assistance in a service center and photograph booth and biometric data collection call-out services.

For those customers wiling and able to pay, TLScontact can offer a Premium lounge service that provides a superior level of comfort and amenities.
Our Premium lounge services are offered in two levels of service : Premium and Super Premium. A typical Premium lounge offers a more intimate experience with hot and cold beverages available, the day’s newspapers and a single counter at which all services are provided. The Super Premium lounge takes this service offering to another level, typically offering private consultation rooms, valet parking and Wi-Fi access, over and above the standard Premium lounge offerings.

TLScontact is regularly expanding this menu of value added services to ensure our service meets with the enduring expectations of our clients and their customers.