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TLScontact has developed and constantly improves an innovative and exclusive software platform ("F2F" software suite) to ensure our face-to-face contact centers run easily, smoothly, and securely.
Appointment Module
TLScontact Intranet has an integrated one-click module displaying upcoming appointments to allow better workload forecast and management.
Accounting Module
TLScontact collects all fees on behalf of our clients, as well as a service fee. Online accounting books cannot be tampered with and are accessible at all times by our clients.
HR Management Module
Employees' resumes are available online to clients, enabling them to validate employee hiring, transfer, and dismissal.
Transfer Module
TLScontact's Intranet uses an individual tracking system, allowing monitoring of the exact status of customer materials at all times.
Real-Time Control Module
Clients can benefit from virtual monitoring of our offices through network cameras and dynamic floor plans.
Shared Knowledge Base
A knowledge base is shared by all employees as a reference guide for their daily work.
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