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Biometrics Data Collection

Pioneering the Collection of Biometric Identifiers for the Government of Italy across North Africa and the Middle East

Pioneering the Collection of Biometric Identifiers for the Government of Italy across North Africa and the Middle East

The Schengen nations set out in EC Regulation 810/2009 on establishing a Community Code on Visas that as part of the visa application process, applicants will also need to begin providing their biometric identifiers. The introduction of this requirement is undergoing a phased global roll-out, with diplomatic missions in North Africa and the Middle East first to begin biometric data collection.

The introduction of this requirement presents significant operational challenges for diplomatic missions to ensure they can provide the additional staffing, accommodate the increased applicant footfall and maintain high levels of security and privacy. When the Government of Italy was investigating how the collection of biometric data could be best launched in the first two regions on the implementation schedule, they came to TLScontact as the largest Schengen visa application center operator in the region for a solution.

Working closely with local missions and ministry operations and security personnel in Rome, TLScontact has to date outfitted four Italy visa application centers in three countries with biometric data collection capabilities. The service has been seamlessly integrated into the visa center process flow, making the procedure quick and easy for the applicant. Our approach has also established strict security and privacy protocols to ensure the integrity of the data and the collection process, as well as providing precise reporting mechanisms to ensure our client project teams received strong management information to evaluate the success of the project.

Partnering with TLScontact has provided an effective solution to the Government of Italy in these strategically important regions, and we continue to play an active role in helping define the implementation of biometric data collection in other locations.